Q: When will my order be shipped?
A: At Territorial, all departments operate together, like a relay race team. Territorial’s commitment to a quick turn around time makes for an exciting race. We ship Phone & Web orders by the next business day, and Fax & Mail Orders ship within 2 business days from the time we receive your order. If an item is temporarily out of stock we will ship the remainder of the order, and then ship the delayed item as soon as it becomes available.
Q: Nothing is adding to my shopping cart. My shopping cart is empty.
A: You may need to make a choice (size, color, qty). If ordering straight from the item page or a multiple item page, please go back and check out the options available. You may need to make a choice before hitting the Add To Cart button. If using the Quick Order Form, please read and follow the instructions there very carefully.
Q: Why is there not a place to put my zip code and state?
Q: I want my order shipped to my Post Office Box but your site will not allow this.
A: We request a physical address whenever a Post Office Box address is given as your billing address in case we need to use FedEx or UPS for a physical delivery. If you need your order shipped to your Post Office Box, please include a note with your order.
Q: I sent an email to you, but I have not received a response.
A: We try to respond to emails within 48 hours. If you do not receive a reply, spam filtering software may be blocking our email from ever getting to you. If you are expecting an email from us, but have not received a response within 2 business days, please feel free to call us at: 800-626-0866.
Q: When will my live transplants arrive?
A: Plants are sent out according to the shipping date chosen by you when they are ordered. Since our live plants are dependant on the weather to mature, they can be delayed. We reserve the right to slightly alter the shipping dates if there are maturity problems due to weather. Remember, plants are living things and don’t always follow schedules.
Q: Do you ship outside of the US?
A: We only ship seed internationally, and these orders are subject to special shipping rates. All orders outside the US require credit card payment. Special ordering and shipping regulations apply. Insects, worms, and plant material of any kind are not available for international orders. The purchaser is responsible for any customs regulations. We DO NOT provide any phyto-sanitary certificates. We highly recommend that you review our shipping policy.
Q: When will my garlic, shallots, and/or specialty onions be shipped?
A: Garlic, shallots and specialty onions are shipped only in the fall - late September or early October, depending on the season.
Q: How many seeds are in sampler, packet, and bulk packages?
A: Seed count is different for each variety. The approximate seed count can be found on the item page under the picture, or by clicking on the More Information tab below the product pricing information under Seed Specs near the lower portion of this information tab.
Q: What is Territorial shipping?
A: Please see our shipping policy.
Q: What is 3-day Express?
A: 3-day delivery (business days).
Q: What is Guaranteed Ground?
A: This would guarantee shipment of your order via ground.
Q: Which marker should I use?
A: Black Carbon Pencil: Permanently mark Metal Garden Markers.
Nursery Label Pen: Permanently mark any label.
Ballpoint pen: Permanently marks Copper and Aluminum labels.
Q: What is pelleted seed?
A: Seed that has been coated with a clay-based material to form a larger, round shape which makes planting by hand or mechanical seeder easier and allows for more controlled sowing of small seeds such as carrots or lettuce.
Q: What is Parthenocarpic?
A: This word literally means virgin fruit. Flowers on all parthenocarpic plants will form fruit without fertilization/pollination. Territorial Seed Company is the only seed company that offers a full line of parthenocarpic tomato varieties. Parthenocarpic tomato plants are able to set fruit at cooler temperatures, giving you ripe tomatoes often 10 days to 2 weeks earlier than other types, depending on your weather. The first tomatoes on these vines will also be seedless. Later fruit from flowers that are pollinated will contain some seeds.
Q: What is considered Heirloom seed?
A: Heirloom seed is a descriptive term with no definative definition. Most people would call a variety an heirloom if it is open-pollinated, has been around for about 50 years (some say 100 years), and is not part of today's large-scale commercial agriculture. Heirloom varieties were preserved and passed down for a reason; usually reliable production and unique flavor.
Q: What does (OP) mean?
A: This indicates that a variety is open-pollinated.
Q: What does Open-Pollinated mean?
A: An open-pollinated variety will produce new plants that are "true to type" or just like the parent plant, as long as it has not cross-pollinated with another variety. You can save seed from open-pollinated varieties.
Q: What does (F1) mean?
A: This is the symbol used to indicate that a variety is a hybrid.
Q: What does Hybrid mean?
A: Seed that is noted to be a hybrid would be the result of pollen from one variety fertilizing the flower of another variety; cross pollination. You would not want to save seed from a hybrid as it would not grow "true to type" to the plant you saved the seed from.
Q: What is Biodynamic?
A: Biodynamic agriculture is the oldest certified ecological farming system in the world, and has an assurance of quality since 1928. Founded by Austrian scientist and philosopher, Dr. Rudolf Steiner, this method regards the earth as a living organism and strives to renew the soil in order to produce food that is full of vitality and is deeply nourishing. Just as the USDA certifies seed as organic, the Demeter Association certifies seed as biodynamic. Unfortunately, biodynamic varieties cannot be sold as organic in the US since the Swiss and German farms that produced the seed are not USDA certified. Some varieties previously labeled Organic are now labeled Biodynamic. This is a pity for those of you who need certification papers for certified organic production. If you don't need the paperwork, grow and enjoy these wonderful selections by these dedicated seedsmen. For more information on biodynamic farming or the Demeter association visit these web sites: www.demeter-usa.org or www.biodynamics.com
Q: You have a Winter Growing Chart in your Winter catalog, is it available at your website?
A: Click here to view.
Q: You used to have a planting chart in your catalog, is it available on your website?
A: Here is a PDF copy of our planting chart.